Shipping Time

Orders will ship next business day. Please call us if you are in a rush and will be placing an order before 12:00 p.m. EST to confirm that we can accommodate you and ship it the same day.

Express Shipping

All express {overnight} packages require a signature at delivery! Make sure someone is available to sign for the package. If you miss the delivery, we are not liable and will not refund any shipping charges. We suggest you work that out with your local delivery agent.Once the parcel get dispatched you will be provided with the tracking number of courier partner and accordingly you need to take follow us with the team to track and get the delivery at right time and right location.

Returns

We gladly accept returns if it is an error on our part such as we sent the wrong item to you. In that case, we would pay for the shipping costs.

Easy Exchanges

We want you to be happy with your newborn props and if you find that your item is not what you wanted, we will happily exchange your item for another item of equal or higher value! You would be required to pay the shipping costs on returning your order as well as for the exchanged order.

Approval Process

You must get pre-approval for an exchange by emailing us at info@littolo.house. Pre-approval process must be initiated by the buyer within 7 days of receiving the item. Customer must ship the unused item back within 10 days of receiving the approval for exchange. If we find that the item has been used and cannot be resold and not in original condition we will not refund for the product.